Job Description
Join our mission-critical team at the U.S. Department of Veterans Affairs in Memphis as a Federal Administrative Specialist. We urgently seek detail-oriented professionals to support our veteran services operations. This is an exceptional opportunity to make a tangible impact while enjoying competitive federal benefits and career growth.
Our Memphis office offers a collaborative environment with modern facilities and flexible work options. As a key member of our administrative team, you'll ensure seamless operations while upholding the highest standards of service to our nation's heroes.
Responsibilities
- Manage and maintain confidential veteran records with 100% accuracy
- Coordinate cross-departmental communications and scheduling
- Process complex benefit applications and documentation
- Analyze administrative data to identify operational improvements
- Provide frontline support to veteran inquiries and case management
- Implement federal compliance protocols for document security
- Train junior staff on administrative procedures and systems
Qualifications
- Minimum 3 years federal administrative experience
- Proficiency in VA systems (VBA, VBMS) and Microsoft Office Suite
- Active security clearance or ability to obtain one
- Bachelor's degree in Public Administration or related field
- Expert knowledge of federal regulations (VA, HIPAA, FOIA)
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion