Job Description
Join our prestigious federal team in New Orleans as an Administrative Specialist at the U.S. Department of Veterans Affairs. This vital role supports our mission to provide exceptional service to America's heroes. You'll work in a dynamic environment where your organizational skills directly impact veteran care coordination and program efficiency.
We offer comprehensive benefits, federal retirement plans, and opportunities for professional growth through continuous training. Our downtown New Orleans office features modern facilities with easy access to public transportation and the vibrant French Quarter.
Responsibilities
- Manage veteran records and correspondence with 99% accuracy in compliance with federal privacy laws
- Coordinate administrative workflows for 15+ departmental programs using VA-specific software systems
- Serve as primary liaison between veterans and clinical teams, ensuring timely appointment scheduling
- Prepare official reports and briefings for senior leadership using advanced Excel and PowerPoint
- Oversee procurement processes for office supplies and equipment following federal acquisition regulations
- Implement digital filing systems to maintain 100% audit-ready documentation
- Train staff on administrative protocols and new technology implementations
Qualifications
- Minimum 3 years administrative experience in federal or regulated environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Active federal security clearance (or ability to obtain within 90 days)
- VA-specific system experience preferred (VISTA, CPRS)
- Bachelor's degree in Public Administration or related field
- Exceptional written and verbal communication skills
- Expertise in records management under 44 U.S.C. Subchapter II
- Ability to manage competing priorities with strict deadlines