Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist at the Jacksonville VA Medical Center. This critical role supports our healthcare delivery team through efficient operations, ensuring seamless veteran care. You'll be part of a dedicated federal workforce with exceptional benefits, including comprehensive health insurance, retirement plans, and generous paid time off. Enjoy Jacksonville's vibrant coastal lifestyle while making a tangible difference in veterans' lives. We offer professional development opportunities and a supportive work environment committed to public service excellence.
Responsibilities
- Manage and maintain electronic/digital records systems in compliance with federal regulations
- Coordinate administrative workflows across multiple departments including scheduling, correspondence, and reporting
- Process veterans' benefits applications and documentation with 99% accuracy
- Serve as primary point of contact for internal and external stakeholders regarding administrative procedures
- Prepare official correspondence, reports, and briefings for senior leadership review
- Implement and monitor compliance with federal records management policies (NARA standards)
- Train staff on administrative systems and new procedural updates
Qualifications
- Minimum 2 years federal administrative experience or equivalent GS-5 level
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Active Secret security clearance or ability to obtain within 90 days
- Bachelor's degree in Public Administration, Business, or related field
- Demonstrated knowledge of federal HR policies and procedures
- Exceptional organizational skills with attention to detail
- Ability to handle sensitive veteran information with confidentiality and compassion
- Experience with federal procurement processes (FAR/DFARS)