Job Description
Join our dedicated federal team in Milwaukee as an Administrative Specialist and make an immediate impact on veteran services. This urgent opening requires a proactive professional to support critical operations within the Department of Veterans Affairs. Enjoy competitive federal benefits, including health insurance, retirement plans, and paid time off. Position requires immediate availability to start within 7 days.
Our Milwaukee facility serves over 50,000 veterans annually, and this role is essential to maintaining seamless service delivery. You'll work in a mission-driven environment with opportunities for professional growth and advancement within federal service.
Responsibilities
- Process veteran benefit applications with 99% accuracy within 24-hour turnaround
- Manage confidential case files and ensure HIPAA/FERPA compliance
- Coordinate with multiple federal agencies for veteran support services
- Generate weekly performance reports using Excel and federal databases
- Train 2-3 new hires on administrative procedures within first month
- Respond to 50+ veteran inquiries daily via phone/email with 95% satisfaction rate
Qualifications
- U.S. citizenship required
- Minimum 2 years federal administrative experience
- Proficient in Microsoft Office Suite and federal databases (VA VISTA)
- Ability to obtain Secret security clearance within 30 days
- VA Form 10-2850 application submitted by application deadline
- Pass pre-employment background check and drug screening
- Bilingual English/Spanish certification preferred