Job Description
Join the Social Security Administration in Columbus, OH as a Federal Benefits Specialist and serve your community while securing your future with our comprehensive pension plan. This critical role involves processing complex benefit claims, advising retirees, and ensuring compliance with federal regulations. Enjoy competitive salaries, robust benefits, and the satisfaction of supporting America's social safety net.
Why Join Us?
- Comprehensive pension plan with federal matching contributions
- Health, dental, and vision insurance options
- Generous paid time off and federal holidays
- Student loan repayment assistance program
- Clear career advancement pathways
Responsibilities
- Process and adjudicate retirement, disability, and survivor benefit claims
- Provide expert guidance to claimants regarding eligibility requirements
- Review and verify documentation for accuracy and completeness
- Maintain strict confidentiality of sensitive personal information
- Collaborate with legal teams on complex case resolutions
- Train junior specialists on federal regulations and procedures
- Generate monthly reports on claim processing metrics
Qualifications
- Bachelor's degree in Public Administration, Finance, or related field
- Minimum 3 years of experience in benefits administration
- Proficiency with federal claim processing systems (e.g., MSSICS)
- Familiarity with SSA regulations and procedures
- Strong analytical and problem-solving abilities
- Excellent communication skills for diverse audiences
- Ability to obtain and maintain security clearance
- Certification in Federal Benefits Administration preferred