Job Description
Join the Nation's Top Federal Retirement Experts
Are you a detail-oriented professional passionate about securing the financial future of our nation's workforce? The U.S. Office of Personnel Management (OPM) is seeking a dedicated Part-Time Pension Plan Specialist to join our dynamic team in San Antonio, Texas. In this role, you will provide critical guidance and support to federal employees regarding their pension plans, Thrift Savings Plans (TSP), and retirement eligibility.
We offer a flexible work environment, competitive hourly compensation, and the opportunity to make a tangible impact on the lives of retirees and current federal employees.
Responsibilities
- Conduct thorough analyses of federal pension calculations and retirement eligibility criteria for applicants.
- Provide exceptional customer service and technical assistance via phone, email, and in-person inquiries regarding retirement benefits.
- Review and process retirement applications and related documentation to ensure compliance with federal regulations.
- Collaborate with the TSP team to educate employees on investment options and contribution strategies.
- Maintain accurate and confidential records of all client interactions and benefit determinations.
- Stay updated on federal retirement laws, policy changes, and procedural updates to ensure accurate guidance.
Qualifications
- Must be a U.S. Citizen and eligible for federal employment.
- Associate's degree in Finance, Accounting, Human Resources, or a related field is required; Bachelor's degree preferred.
- Minimum of 1 year of specialized experience in pension administration, retirement planning, or customer service within the federal sector.
- Strong knowledge of the Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP) regulations.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts clearly.
- Proficiency in Microsoft Office Suite and federal case management software.