Job Description
Join the Backbone of Illinois Government
The Illinois Department of Central Management Services is seeking a results-driven Pension Plan Administrator to oversee the administration of state retirement benefits. In this high-visibility role, you will serve as a key advisor to thousands of retirees and active employees, ensuring the integrity of the Illinois State Employees' Retirement System (ISERS) and delivering exceptional service in a complex regulatory environment.
As a member of our elite public administration team, you will work in a dynamic environment that prioritizes accuracy, compliance, and employee well-being. We offer a robust benefits package, comprehensive training, and the opportunity to make a tangible impact on the financial security of public servants.
Responsibilities
- Manage Pension Lifecycle: Oversee the end-to-end processing of pension applications, eligibility determinations, and monthly benefit disbursements for state retirees.
- Regulatory Compliance: Ensure all pension calculations adhere to the Illinois Pension Code, ISERS policies, and federal regulations (ERISA).
- Retiree Advisory Services: Provide expert guidance and conflict resolution for retirees and their families regarding benefits, survivorship, and medical coverage.
- Data Integrity & Auditing: Conduct rigorous audits of pension records and financial data to minimize errors and identify areas for process improvement.
- Stakeholder Collaboration: Partner with the Department of Human Resources, Finance, and Legal teams to resolve complex benefit discrepancies and policy questions.
- System Management: Utilize state HRIS and pension software to maintain up-to-date employee records and generate detailed reporting.
Qualifications
- Education: Bachelor’s degree in Finance, Accounting, Public Administration, or a related field required; Master’s degree preferred.
- Experience: Minimum of 5 years of experience in pension administration, government benefits management, or financial services with a focus on retirement planning.
- Knowledge: Deep understanding of ERISA, state retirement systems, and actuarial principles is highly desirable.
- Skills: Proficiency in Microsoft Office Suite (Excel advanced functions) and experience with HRIS systems (e.g., SAP, Workday, or equivalent).
- Soft Skills: Exceptional communication skills with the ability to translate complex financial concepts into clear, empathetic language for non-financial audiences.
- Attributes: High attention to detail, strong ethical standards, and the ability to handle sensitive information with discretion.