Job Description
Join our elite federal team in Portland and serve our nation's heroes through weekend shifts! We're seeking dedicated professionals to maintain critical operations while others enjoy their weekends. Enjoy competitive federal benefits, flexible scheduling, and the pride of public service. Weekend availability is mandatory (Saturday/Sunday 7am-7pm). Perfect for work-life balance seekers who want to make an impact without traditional weekday constraints.
Responsibilities
- Process veteran benefits claims with 99% accuracy during weekend operations
- Manage emergency veteran support services on weekends
- Coordinate with federal agencies to resolve urgent veteran issues
- Maintain secure documentation systems in compliance with federal regulations
- Provide exceptional customer service to veterans and their families
- Conduct weekend quality assurance reviews of case files
- Participate in cross-agency weekend response drills
Qualifications
- U.S. citizenship required
- Minimum 2 years federal administrative experience
- Ability to work weekends (Saturday/Sunday 7am-7pm)
- Active security clearance (or ability to obtain)
- Proficiency in VA systems and Microsoft Office Suite
- Bachelor's degree in Public Administration or related field
- Experience with veteran services preferred
- Ability to handle high-pressure weekend situations