Job Description
Join the elite team serving our nation's heroes at the Indianapolis VA Medical Center! We're seeking dedicated Weekend Shift Specialists to provide critical support services during non-standard hours. This full-time federal position offers exceptional benefits, career advancement, and the profound satisfaction of serving veterans. Work a consistent weekend schedule (Saturday/Sunday) with competitive pay and comprehensive health insurance. Enjoy a modern, supportive environment where your contributions directly impact veterans' lives.
Responsibilities
- Process veteran healthcare records and administrative documents with precision and confidentiality
- Manage patient scheduling and appointment coordination for weekend operations
- Provide direct veteran support via phone, email, and in-person inquiries
- Maintain strict compliance with federal healthcare regulations (HIPAA, VA policies)
- Collaborate with cross-functional teams to ensure seamless weekend service delivery
- Prepare and submit accurate weekly performance reports
- Support emergency response protocols during weekend hours
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative or customer service experience
- Proficient in Microsoft Office Suite and electronic health records systems
- Ability to work independently and make sound decisions under pressure
- Valid state driver's license (for occasional facility transport duties)
- Pass federal background investigation and drug screening
- Experience with veterans' affairs or federal systems preferred
- Ability to lift 25 lbs for medical supply management