Job Description
Are you a dedicated technical professional looking to make a tangible impact on your community? The City of Dallas is seeking a highly skilled Information Technology Specialist to join our dynamic government team. In this pivotal role, you will manage the digital infrastructure that powers essential city services, ensuring reliable access to information for thousands of citizens.
We offer a competitive salary, comprehensive health benefits, and a stable, mission-driven environment. If you are passionate about technology and public service, we want to hear from you.
Responsibilities
- Manage, configure, and troubleshoot local area networks (LAN) and wide area networks (WAN).
- Provide expert technical support and guidance to city staff regarding software applications and hardware systems.
- Implement and maintain robust cybersecurity protocols to protect sensitive government data.
- Assist in the planning and execution of system upgrades and network improvements.
- Monitor system performance and resolve technical issues with minimal downtime.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or a related field is preferred.
- Minimum of 3 years of professional IT experience in a government or corporate environment.
- Strong knowledge of TCP/IP, DNS, DHCP, and network security best practices.
- Proficiency in Microsoft Office Suite and service desk ticketing systems.
- Excellent problem-solving skills and the ability to communicate complex technical concepts to non-technical staff.