Job Description
Are you seeking a stable, mission-critical career with excellent benefits and a secure work environment? We are looking for a detail-oriented Night Shift IT Support Specialist to join the Tampa Public Works Authority.
As a key member of our technical operations team, you will ensure the continuous stability and security of our government infrastructure during off-hours. We pride ourselves on offering a comprehensive benefits package, including a competitive pension plan, premium health coverage, and significant work-life balance through our night shift schedule.
Why Join Us?
- Government Benefits: Access to state-mandated retirement plans and excellent medical/dental/vision insurance.
- Night Shift Incentives: Enjoy a quieter work environment, reduced commute stress, and potential shift differential pay.
- Career Growth: Opportunities for advancement into Systems Administration or Cybersecurity roles.
Take the next step in your public service career in Tampa, FL.
Responsibilities
- Monitor server health, network traffic, and system performance 24/7 to ensure uninterrupted government services.
- Resolve complex IT tickets and hardware/software issues with minimal supervision during the night shift.
- Execute scheduled maintenance tasks, including patch management, backups, and antivirus updates.
- Conduct physical security checks of IT closets and server rooms to ensure compliance with federal safety standards.
- Document system anomalies and collaborate with the day-shift team to implement preventative measures.
- Assist in disaster recovery planning and execute nightly data integrity checks.
Qualifications
- Minimum of 3 years of experience in IT support, help desk, or systems administration.
- Strong proficiency in Windows Server, Active Directory, and Microsoft Office Suite.
- Ability to work independently in a low-light, quiet environment for 8+ hours per shift.
- Familiarity with cybersecurity protocols and data privacy regulations (e.g., FERPA, HIPAA if applicable).
- Excellent problem-solving skills and a proactive approach to system maintenance.
- Must be a US Citizen and eligible for government background checks.