Job Description
Join the Public Sector Team - Apply Today for a Flexible Part-Time Role in Washington, DC!
GovTech Solutions is seeking a highly motivated and detail-oriented Part-Time Federal IT Support Specialist to join our growing team. In this role, you will provide essential technical support to federal agencies, ensuring the smooth operation of critical information systems. This is an excellent opportunity for experienced IT professionals looking for a work-life balance without compromising on impact.
Why Join Us?
- Work with leading federal clients on mission-critical projects.
- Flexible part-time schedule to suit your lifestyle.
- Competitive compensation and benefits package.
Key Responsibilities:
Responsibilities
- Provide Tier 2 technical support and troubleshooting for federal hardware and software systems.
- Manage and maintain secure access to federal networks and databases.
- Assist in the deployment and configuration of end-user devices (laptops, printers, mobile devices).
- Document technical issues and resolutions in accordance with federal compliance standards.
- Collaborate with senior engineers to optimize IT infrastructure performance.
- Conduct regular security audits and system backups to ensure data integrity.
Qualifications:
Qualifications
- Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred).
- Minimum of 3 years of experience in IT support or helpdesk roles.
- Must be a U.S. Citizen and eligible for a Federal Security Clearance.
- Familiarity with federal regulations (NIST, FISMA) is highly desired.
- Proficiency in Microsoft Office Suite and common ticketing systems (e.g., ServiceNow).
- Strong communication skills and the ability to interact with government stakeholders.
Don't miss this chance to advance your career in the federal sector. Apply now!