Job Description
Join our mission to serve America's heroes as a Part-Time Federal Program Assistant at the Portland VA Medical Center. This dynamic role supports veterans' services while offering flexible scheduling and competitive federal benefits. Ideal for students, career-changers, or professionals seeking part-time public service with impact.
Our Portland facility prioritizes employee development through training programs and advancement pathways within the federal system. Enjoy a collaborative environment where your administrative expertise directly contributes to veteran care excellence.
Responsibilities
- Process veteran benefit applications with 99% accuracy using VA systems (VBMS, VBA)
- Coordinate scheduling for 30+ weekly veteran appointments and telehealth sessions
- Manage confidential medical records in compliance with HIPAA and federal regulations
- Compile monthly performance metrics using Excel and VA reporting tools
- Respond to veteran inquiries via phone, email, and in-person with empathy
- Assist in grant compliance documentation for federal funding programs
Qualifications
- Associate's degree in Public Administration or related field (or equivalent experience)
- Minimum 2 years administrative experience in regulated environments
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to obtain and maintain federal background clearance
- Strong attention to detail with demonstrated error prevention skills
- Experience with federal databases (e.g., VISTA, VBMS preferred)
- Valid Oregon driver's license if local travel required