Job Description
Make an Impact in Public Service
The State of California is looking for a dedicated Part-Time Information Technology Specialist to join our San Jose team. This is an exceptional opportunity to work in a stable, mission-driven environment while enjoying a flexible schedule. We are seeking candidates who are passionate about technology and committed to serving the public.
In this role, you will play a critical role in maintaining our technological infrastructure, supporting internal operations, and ensuring data integrity for state agencies.
Responsibilities
- Provide Tier 1 and Tier 2 technical support and troubleshooting for hardware, software, and network connectivity issues.
- Manage and respond to help desk tickets and service requests in a timely manner.
- Assist in the installation, configuration, and maintenance of computer systems, printers, and peripherals.
- Perform routine software updates, security patches, and data backups.
- Collaborate with senior IT staff to implement and test new technology solutions.
- Document technical procedures, incident reports, and asset inventories.
Qualifications
- High school diploma or equivalent; Associate’s degree in Information Technology or related field preferred.
- 1-2 years of experience in IT support, help desk, or a related technical role.
- Proficiency in Microsoft Windows, macOS, and Office 365.
- Strong understanding of computer networking fundamentals (TCP/IP, DNS).
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly.
- Ability to work a part-time schedule (20-25 hours per week) as required.