Job Description
Are you looking for a stable career in the public sector? Apex Federal Solutions is currently seeking a detail-oriented Part-Time IT Specialist to join our dynamic team in Minneapolis. This role offers the unique opportunity to support federal government initiatives while enjoying a flexible schedule and competitive compensation.
Our Mission:
We are committed to delivering exceptional IT solutions that empower federal agencies to serve the nation efficiently and securely.
Key Highlights:
- Work directly with federal clients on mission-critical projects.
- Enjoy a healthy work-life balance with a part-time schedule.
- Access to comprehensive health benefits and retirement plans.
- Professional development opportunities and certification reimbursement.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for federal employees, including hardware and software troubleshooting.
- Manage and respond to helpdesk tickets in a timely and professional manner.
- Assist with the deployment, configuration, and maintenance of desktop environments and mobile devices.
- Ensure strict compliance with federal information security protocols and data privacy regulations.
- Conduct regular system audits and inventory checks to maintain IT asset integrity.
- Collaborate with the wider IT team to implement new technologies and improve service delivery.
Qualifications
- High school diploma or GED required; Associate’s degree in Information Technology, Computer Science, or a related field is preferred.
- Minimum of 2 years of experience in IT support, helpdesk, or a related technical role.
- Familiarity with federal IT standards and security compliance (e.g., FedRAMP) is highly desirable.
- Strong problem-solving skills and the ability to explain complex technical concepts to non-technical users.
- Excellent written and verbal communication skills.
- Ability to pass a background check and obtain a Public Trust clearance.