Job Description
Join the City of Virginia Beach's dynamic public service team as a Part-Time Public Service Assistant. This role offers a unique opportunity to contribute directly to our community while maintaining a flexible schedule. You'll provide essential support to various city departments, ensuring efficient operations and exceptional citizen service. Ideal for students, retirees, or professionals seeking work-life balance, this position offers competitive pay and valuable government experience.
Responsibilities
- Assist citizens with inquiries via phone, email, and in-person at the public service counter
- Process and maintain confidential records with strict adherence to government protocols
- Support departmental operations through data entry, filing, and document management
- Coordinate scheduling for public meetings and community events
- Distribute informational materials and maintain public resource areas
- Collaborate with cross-functional teams on special projects
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with discretion
- Excellent communication and interpersonal abilities
- Must pass background check and fingerprinting