Job Description
Join Honolulu's premier public safety team as a Police Dispatcher Trainee! We're seeking motivated individuals to support our 24/7 operations with flexible scheduling options. This critical role serves as the lifeline between our community and first responders, requiring calm under pressure and exceptional communication skills. Enjoy competitive compensation, comprehensive benefits, and a career path with growth opportunities in public safety. Training provided – no prior dispatch experience required!
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police units and coordinate multi-agency responses
- Maintain detailed logs and computer-aided dispatch (CAD) systems
- Provide critical information to officers in the field
- Operate radio equipment and communication technologies
- Adhere to HIPAA and confidentiality protocols
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including nights/weekends
- Minimum 40 WPM typing proficiency
- Strong written and verbal communication skills
- Valid Hawaii driver's license
- Pass background check and drug screening
- Basic computer literacy with willingness to learn specialized software
- Ability to remain calm during high-stress situations