Job Description
Join the Durham Police Department as a Police Dispatcher Trainee and launch your rewarding career in public safety! No prior experience required – we provide comprehensive training to equip you with essential skills. As the vital communication link between citizens, officers, and emergency services, you'll be at the heart of our community's safety. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference every day.
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Operate radio systems to coordinate police, fire, and EMS responses
- Enter and retrieve information using CAD and RMS databases
- Provide clear instructions during emergency situations
- Maintain accurate call logs and incident documentation
- Collaborate with law enforcement agencies during critical incidents
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or GED equivalent
- Ability to type 40+ WPM (testing provided)
- Clear speaking voice and excellent communication skills
- Ability to work rotating shifts including nights/holidays
- Strong multitasking and stress management abilities
- U.S. citizenship and valid NC driver's license
- No felony convictions (background check required)
- Pass drug screening and medical evaluation