Job Description
Join the Santa Ana Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive training to prepare you for this vital role. As the first point of contact during emergencies, you'll be the calm voice that guides officers and citizens through critical situations. If you're a compassionate communicator with a desire to serve your community, this is your opportunity to make a real difference.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD systems and radio communications
- Maintain accurate call logs and incident documentation
- Provide critical information to officers in the field
- Coordinate with other emergency services (fire, medical)
- Operate multiple communication systems simultaneously
- Remain calm and professional during high-stress situations
Qualifications
- High school diploma or equivalent
- Ability to pass background check and polygraph examination
- Clear speaking voice with excellent communication skills
- Basic computer proficiency (typing test required: 40+ WPM)
- Ability to multitask and prioritize in fast-paced environments
- Valid California driver's license
- US citizenship or legal resident status
- No felony convictions