Job Description
Are you looking for a meaningful career with a competitive paycheck? The City of Santa Ana is seeking a dedicated Police Dispatcher Trainee to join our high-stakes Public Safety team. In this critical role, you will be the first point of contact for citizens in need and the vital link between the community and our first responders.
We offer weekly pay, comprehensive benefits, and a clear pathway for career advancement within the department. If you possess a calm demeanor, exceptional communication skills, and a desire to serve your community, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid on a consistent weekly schedule.
- Job Security: Work for a stable, essential government agency.
- Professional Growth: Receive training and mentorship to become a certified Dispatcher.
Responsibilities
- Receive and process emergency (911) and non-emergency calls from the public, gathering critical information and dispatching appropriate law enforcement, fire, and medical units.
- Monitor police radio frequencies and computer-aided dispatch (CAD) systems to track unit status and coordinate responses in real-time.
- Maintain accurate and up-to-date records of calls, incidents, and officer activity using departmental databases.
- Provide information and assistance to citizens regarding department policies, traffic conditions, and community events.
- Operate communications equipment, including radios, telephones, and computer terminals, ensuring clear and effective communication.
- Perform shift work, including nights, weekends, and holidays, to ensure 24/7 public safety coverage.
Qualifications
- Must be at least 18 years of age and a U.S. Citizen.
- High School Diploma or GED equivalent required; additional college coursework in criminal justice or communications is a plus.
- Valid California Class C Driver’s License and a satisfactory driving record.
- Ability to pass a thorough background investigation, including a polygraph, psychological evaluation, and drug screen.
- Excellent verbal and written communication skills with the ability to remain calm under pressure.
- Basic computer proficiency and typing skills (minimum 35 wpm).