Job Description
Join the Team: Police Dispatcher Trainee Opportunity
Are you seeking a dynamic career in public safety with the opportunity for professional growth? The City of Albuquerque Department of Public Safety is actively hiring Police Dispatcher Trainees to support our vital emergency communication services. We are looking for individuals who are calm under pressure, detail-oriented, and ready to start a rewarding journey in law enforcement support.
As a Trainee, you will undergo comprehensive training to master the art of emergency dispatching. We pride ourselves on offering a supportive work environment with flexible scheduling options designed to accommodate your lifestyle while ensuring 24/7 coverage for our community.
Responsibilities
- Receive and process emergency (911) and non-emergency calls with accuracy and speed.
- Dispatch law enforcement, fire, and medical units to incident scenes using Computer-Aided Dispatch (CAD) systems.
- Maintain precise records of all calls, including suspect descriptions, incident locations, and unit status.
- Coordinate communication between field units and central dispatch to ensure public safety.
- Monitor police scanner frequencies and update incident status in real-time.
- Provide clear, concise instructions to callers until responders arrive on scene.
Qualifications
- High School Diploma or GED equivalent required.
- Valid New Mexico Driver’s License required.
- Strong verbal and written communication skills with the ability to remain calm during high-pressure situations.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- No felony convictions; must pass a background investigation and drug screen.