Job Description
Are you looking for a challenging yet rewarding career in public safety?
The City of Glendale is currently urgently hiring Police Dispatcher Trainees to join our professional Communications team. We are seeking dedicated individuals who possess the ability to remain calm under pressure and want to make a tangible impact on their community. As a Dispatcher Trainee, you will be the vital link between the public and emergency responders, ensuring that help is dispatched quickly and efficiently.
Join us and become part of an organization that values integrity, service, and excellence. This is a fantastic opportunity to start a stable career in law enforcement support.
Responsibilities
- Receive, screen, and process emergency (911) and non-emergency calls from the public.
- Dispatch law enforcement, fire, and medical units to incident scenes utilizing CAD systems.
- Enter and update accurate incident reports, status changes, and field unit logs.
- Maintain constant communication with field units via radio to ensure officer safety and situational awareness.
- Provide accurate information and assistance to citizens, other agencies, and businesses.
- Coordinate with supervisors to prioritize calls and manage incident resources effectively.
- Assist in training new dispatch personnel and upholding departmental protocols.
Qualifications
- High school diploma or GED equivalent is required.
- Valid Class D Arizona Driver’s License required.
- Ability to type at least 35 words per minute with high accuracy.
- Must pass a comprehensive background investigation, drug screen, and psychological evaluation.
- Strong verbal and written communication skills are essential.
- Ability to remain calm and make quick, sound decisions in high-stress situations.
- Experience with computerized systems and MS Office software is a plus.