Job Description
Are you looking for a meaningful career in public service where you can make a real difference in your community? The Santa Ana Police Department is currently seeking motivated individuals to join our team as Police Dispatcher Trainees. We are proud to offer a comprehensive training program for candidates with no prior experience.
In this critical role, you will serve as the vital link between our citizens and our first responders. As a Dispatcher Trainee, you will learn to manage emergency communications, coordinate police, fire, and medical units, and ensure public safety is maintained around the clock. If you possess excellent communication skills, a calm demeanor, and a desire to serve, we want to hear from you.
Why Join Us?
- Zero Experience Required: We provide full training for the right candidates.
- Stability: Join a secure public sector career with excellent benefits.
- Growth: Clear pathways for advancement within the communications division.
Don't miss this opportunity to start your career in public safety today.
Responsibilities
- Receive and prioritize incoming emergency and non-emergency calls for service from the public.
- Dispatch law enforcement, fire, and medical units to incident locations utilizing computer-aided dispatch (CAD) systems.
- Collect and accurately relay critical information to responding officers, including location, description, and nature of the incident.
- Maintain precise and detailed logs of all communications, dispatches, and unit status.
- Monitor and operate surveillance equipment and city-wide monitoring systems to identify and report suspicious activities.
- Provide information and assistance to the public regarding police services, traffic directions, and community resources.
- Assist in the training of new dispatch personnel as skills and knowledge are acquired.
Qualifications
- Must be at least 18 years of age.
- High school diploma or General Equivalency Diploma (GED) required.
- Strong typing skills (minimum 35 WPM) and familiarity with computer operating systems.
- Ability to remain calm, composed, and make quick decisions under pressure.
- Excellent verbal and written communication skills.
- Must pass a comprehensive background investigation, including a polygraph, psychological evaluation, and medical exam.
- Valid California driver's license is required.