Job Description
Are you looking for a challenging yet rewarding career that makes a tangible impact on your community? The City of Henderson Public Safety Department is seeking a highly motivated Police Dispatcher Trainee. In this pivotal role, you will serve as the critical link between the public and law enforcement, ensuring rapid response times and public safety.
This is an entry-level position designed for individuals eager to learn the intricacies of emergency communications. As a Trainee, you will undergo rigorous training in our state-of-the-art Communication Center before assuming full dispatch responsibilities. If you possess a calm demeanor, exceptional multitasking abilities, and a strong desire to serve, we want to hear from you.
Responsibilities
- Receive and process emergency (911) and non-emergency calls from the public with accuracy and urgency.
- Dispatch law enforcement, fire, and medical units to incident scenes using two-way radio and CAD systems.
- Enter detailed incident reports, status updates, and resource information into the Computer-Aided Dispatch (CAD) database.
- Maintain real-time situational awareness of active incidents and coordinate resources effectively.
- Provide accurate and timely information to responding officers and other public safety agencies via phone and radio.
- Perform administrative duties including scheduling, record keeping, and file management within the dispatch center.
- Adhere to strict protocols and standard operating procedures during high-stress emergency situations.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Valid Nevada Driver's License with a good driving record.
- Ability to type at least 35 words per minute with a high degree of accuracy.
- Strong verbal and written communication skills.
- Ability to remain calm and composed under pressure and in emergency situations.
- Must successfully pass a comprehensive background investigation, drug screen, medical exam, and psychological evaluation.