Job Description
Are you looking for a rewarding career that makes a tangible difference in your community? The City of Mesa is urgently seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will serve as the voice of public safety, coordinating emergency responses and ensuring the well-being of Mesa residents. We offer a comprehensive training program for the right candidates, providing you with the skills needed to protect and serve.
As a Dispatcher Trainee, you will be the first point of contact for citizens in distress. Your ability to remain calm under pressure, communicate clearly, and act swiftly can save lives. This is an opportunity to start a stable, long-term career in public service with excellent benefits and job security.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00)
- Comprehensive training and career growth
- Paid time off and health benefits
- Making a real impact in your neighborhood
Responsibilities
- Receive and prioritize incoming emergency (911) and non-emergency calls for service.
- Dispatch law enforcement, fire, and medical personnel to incident locations using Computer-Aided Dispatch (CAD) systems.
- Monitor and maintain continuous radio communications with field units and other agencies.
- Enter and update incident reports, citations, and case information into the records management system.
- Provide accurate directions and emergency instructions to callers until help arrives.
- Collaborate with other city departments and regional emergency services during large-scale incidents.
Qualifications
- High school diploma or GED equivalent required.
- Valid Arizona Class D Driver’s License with a clean driving record.
- Excellent verbal and written communication skills; ability to speak clearly over the phone.
- Ability to type 35+ WPM and navigate computer systems with high accuracy.
- Ability to remain calm and make critical decisions under high-stress and emergency situations.
- Must pass a comprehensive background investigation, medical examination, and drug screen.