Job Description
Are you looking for a rewarding career in public safety?
The Chicago Department of Public Safety is currently accepting applications for Police Dispatcher Trainees. We are seeking motivated individuals who thrive in fast-paced environments and want to make a tangible difference in their community. Best of all, we offer comprehensive paid training to get you ready for the role.
As a Dispatcher Trainee, you will play a critical role in the communication network that keeps our city safe. You will work under the guidance of experienced supervisors while learning the skills necessary to become a certified emergency communications operator.
Why Join Us?
- Competitive hourly wage ($22.00 - $28.00)
- Full benefits package including health, dental, and vision.
- Generous pension plan and paid time off.
- Career advancement opportunities within the public safety sector.
Don't let a lack of experience hold you back. If you have the drive and the temperament for this job, we will teach you the rest. Apply today to start your journey as a Police Dispatcher Trainee in Chicago.
Responsibilities
- Receive and Process Calls: Answer emergency and non-emergency calls from the public and law enforcement personnel to gather essential information and dispatch appropriate units.
- Radio Communications: Maintain clear and concise two-way radio communications with police officers, fire departments, and medical responders in the field.
- Dispatch Coordination: Relay accurate information regarding locations, descriptions, and situations to ensure rapid response times.
- Record Keeping: Accurately enter data into computer-aided dispatch (CAD) systems and maintain detailed logs of all calls and incidents.
- Support Operations: Assist in the coordination of patrol units, traffic control, and special event support as directed by supervisors.
- Monitor Systems: Continuously monitor police scanners and surveillance systems to identify emerging incidents requiring immediate attention.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: Previous experience in customer service, call centers, or law enforcement is preferred but not required for the Trainee position.
- Skills: Excellent verbal and written communication skills with the ability to speak clearly and concisely over the telephone.
- Mental Acuity: Ability to remain calm and composed under high-stress situations and during emergency calls.
- Computer Literacy: Basic proficiency with computer applications and the ability to learn new software quickly.
- Valid Driver's License: A valid driver's license and a clean driving record are required.