Job Description
The City of Chicago is urgently seeking qualified Public Service Specialists to join our dynamic team. This critical role directly impacts community welfare through policy implementation, constituent engagement, and program coordination. Enjoy comprehensive benefits, competitive compensation, and the opportunity to serve Chicago's diverse neighborhoods. Apply immediately—positions fill fast!
Responsibilities
- Manage constituent inquiries and resolve public service issues with urgency
- Coordinate cross-departmental initiatives for community programs
- Analyze policy impacts and prepare actionable reports for leadership
- Facilitate public meetings and stakeholder engagement sessions
- Monitor program compliance and recommend process improvements
- Collaborate with elected officials to address neighborhood priorities
- Track performance metrics using city data systems
Qualifications
- Bachelor's degree in Public Administration, Political Science, or related field
- 3+ years experience in government or nonprofit operations
- Proficiency in data analysis tools (Excel, SQL, or Tableau)
- Exceptional communication and conflict resolution skills
- Valid Illinois driver's license with clean record
- Certification in Public Management preferred
- Ability to work flexible hours including evenings/weekends
- U.S. citizenship and clean background check