Job Description
Join the City of Fort Worth's dynamic Public Services Division and contribute to our mission of delivering exceptional municipal services to over 900,000 residents. We're seeking a dedicated professional to coordinate community engagement initiatives and optimize service delivery across Fort Worth's vibrant neighborhoods. This role offers unparalleled opportunities to shape public policy while working in a collaborative, mission-driven environment.
Responsibilities
- Coordinate cross-departmental community outreach programs and public forums
- Analyze citizen feedback data to identify service improvement opportunities
- Develop and implement strategic communication plans for municipal initiatives
- Manage grant applications and compliance for public service projects
- Collaborate with elected officials on policy development and implementation
- Oversee volunteer programs supporting city-wide service projects
- Prepare comprehensive reports on service delivery metrics and citizen satisfaction
Qualifications
- Bachelor's degree in Public Administration, Political Science, or related field
- 3+ years of experience in municipal government or public sector
- Advanced proficiency in data analysis tools (Excel, Tableau)
- Proven grant management and reporting experience
- Excellent written and verbal communication skills
- Texas driver's license with clean driving record
- Experience with CRM systems (Salesforce preferred)
- Certified Public Manager (CPM) designation preferred