Job Description
Join the Leader in Government Retirement Security.
We are looking for a detail-oriented and compassionate Pension Plan Specialist to join our dedicated team in Columbus, Ohio. In this pivotal role, you will ensure the financial stability and accuracy of government pension plans for thousands of Ohio public servants.
This position offers a stable career path within the public sector with competitive benefits. You will be responsible for managing weekend operations, ensuring continuous service for our members during critical processing periods.
Why Join Us?
- Work for a stable, government-backed organization with long-term career growth.
- Competitive salary and comprehensive health benefits package.
- Hybrid work flexibility available after training.
- Make a direct impact on the retirement security of Ohio's workforce.
Responsibilities
- Process and review pension contribution statements and benefit eligibility requests with high accuracy.
- Manage the weekend shift queue, responding to member inquiries regarding pension status, contributions, and payment schedules.
- Conduct reconciliation of pension accounts and identify discrepancies for resolution.
- Ensure strict compliance with state and federal government regulations (e.g., IRC, Ohio Revised Code).
- Collaborate with the Payroll and HR departments to resolve complex member account issues.
- Maintain and update member records in the state pension management system.
- Prepare routine reports on weekend processing metrics and audit findings.
Qualifications
- Bachelor’s degree in Finance, Accounting, Public Administration, or a related field required.
- Minimum of 2-3 years of experience in pension administration, government benefits, or HR.
- Must be available to work a Weekend Shift (Saturday and Sunday).
- Proficiency in Microsoft Office Suite, specifically Excel (Pivot Tables, VLOOKUP).
- Strong attention to detail and ability to handle sensitive financial data with absolute confidentiality.
- Excellent customer service skills and the ability to communicate complex pension information clearly.
- Knowledge of government retirement systems or ERISA guidelines is a plus.