Job Description
Are you ready to build a career that matters? We are seeking a dedicated State IT Support Specialist to join our elite team in El Paso, Texas.
As a key member of the State Government, you will play a pivotal role in maintaining the technological infrastructure that powers public services. We offer an exceptional benefits package, including comprehensive health coverage, a robust retirement plan, and generous paid time off.
Why Choose Us?
- Impactful Work: Directly contribute to the efficiency of state operations.
- Stability: Enjoy the security of a government career with predictable growth.
- Compensation: Competitive salary commensurate with experience.
Located in the heart of the Sun City, we provide a collaborative environment where your skills are valued and your future is secured.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure.
- Diagnose and resolve complex technical issues for state employees.
- Manage server maintenance and ensure high availability of critical systems.
- Collaborate with cross-functional teams to implement IT solutions.
- Document technical procedures and maintain accurate asset inventories.
- Conduct regular system security audits and compliance checks.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of professional experience in IT support or system administration.
- Strong knowledge of Microsoft Windows Server, Active Directory, and cloud technologies.
- Excellent problem-solving skills and attention to detail.
- Ability to obtain a State of Texas background check and security clearance.
- Strong communication skills, capable of explaining complex concepts to non-technical staff.