Job Description
Are you seeking a stable, long-term career with a top-tier federal contractor in the heart of Tennessee?
We are urgently hiring a Federal IT Specialist to support our growing portfolio of government contracts. This is an exceptional opportunity to secure your future with a stable organization while working on critical national security and infrastructure projects.
Why Apply?
- Job Security: Work with established federal agencies with guaranteed contract extensions.
- Competitive Compensation: Salary range of $70k-$95k plus performance bonuses.
- Comprehensive Benefits: Health, dental, vision, and 401(k) matching.
- Professional Growth: Clear path for advancement within the federal contracting sector.
If you are a technical professional looking for stability and impact, we want to meet you.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for federal client hardware, software, and network infrastructure.
- Ensure strict compliance with federal IT security standards, regulations, and compliance protocols (e.g., NIST, FISMA).
- Diagnose and resolve complex technical issues with minimal downtime for government operations.
- Maintain accurate documentation of system configurations, incidents, and resolutions in the CMDB.
- Collaborate with cross-functional teams to design and implement scalable IT solutions.
- Conduct regular system audits, vulnerability assessments, and performance tuning.
Qualifications
- Active Secret or Top Secret Security Clearance (or the ability to obtain one).
- Associate’s degree in Information Technology, Computer Science, or related field (Bachelor’s degree preferred).
- Minimum of 3-5 years of experience in IT support, system administration, or a related technical role.
- Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Experience with ticketing systems (e.g., ServiceNow, Remedy) is highly desired.
- Excellent problem-solving skills and the ability to communicate complex technical concepts to non-technical stakeholders.