Job Description
Join our mission to serve America's heroes! The Department of Veterans Affairs is urgently hiring a compassionate and detail-oriented Veterans Affairs Specialist in Cleveland, OH. This critical role requires immediate placement to support our veteran community with exceptional care and efficiency. Enjoy competitive federal benefits, including health insurance, retirement plans, and paid leave. Apply now and make a meaningful impact!
Responsibilities
- Process veteran benefit claims with 99% accuracy and timeliness
- Provide direct case management for 50+ veterans monthly
- Coordinate with medical/legal teams for complex cases
- Maintain confidential records per federal regulations
- Conduct eligibility assessments for VA programs
- Train junior staff on VA protocols and systems
- Submit monthly performance metrics to leadership
Qualifications
- U.S. citizenship and federal background clearance
- 3+ years in healthcare/government administration
- VA benefits certification (preferred)
- Proficiency in VA VISTA system and Microsoft Office
- Strong conflict resolution skills
- Ability to handle sensitive information discreetly
- Valid Ohio driver's license
- Bachelor's degree in Public Administration or related field