Job Description
Join the U.S. Department of Veterans Affairs as a part-time Veterans Service Representative in Denver. This rewarding opportunity allows you to serve our nation's heroes while maintaining a flexible work schedule. You'll be part of a dedicated team providing critical support to veterans and their families, ensuring they receive the benefits and services they've earned.
Our Denver facility offers a collaborative environment with modern amenities and a mission-driven culture. This position is ideal for professionals seeking meaningful part-time federal employment with competitive compensation and comprehensive benefits.
Responsibilities
- Assist veterans with benefit applications, claims processing, and eligibility determination
- Provide accurate information on VA programs, healthcare services, and compensation options
- Conduct eligibility interviews and document veteran information in VA systems
- Collaborate with healthcare providers and community partners to coordinate services
- Maintain confidential records and ensure compliance with federal regulations
- Respond to inquiries via phone, email, and in-person with exceptional customer service
Qualifications
- U.S. citizenship required
- Minimum 1 year of customer service or administrative experience
- Proficiency in Microsoft Office Suite and database management
- Ability to handle sensitive information with discretion and professionalism
- Strong communication skills and ability to work with diverse populations
- Basic knowledge of veteran benefits programs preferred
- Ability to work 20-25 hours per week, including some weekend availability