Job Description
Join the Future of California Government
We are seeking a detail-oriented Weekend IT Support Specialist to join our dedicated team. This role offers the unique opportunity to work a stable schedule while maintaining critical government infrastructure. If you are passionate about public service and possess advanced technical skills, we want to hear from you.
As part of the State of California, you will enjoy comprehensive benefits, including a robust pension plan, health and dental coverage, and generous paid time off. Don't miss your chance to make a tangible impact on our community while enjoying a predictable work-life balance.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware and software issues for state employees during weekend shifts.
- Monitor and maintain server health, ensuring high availability and security compliance for government systems.
- Install, configure, and patch operating systems and applications to prevent downtime over the weekend.
- Respond to and resolve help desk tickets with a focus on speed and accuracy.
- Collaborate with the Weekday IT team to document incidents and escalate complex issues.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or related field; or equivalent work experience.
- Minimum of 2 years of experience in IT support, help desk, or system administration.
- Proficiency in Windows Server, Active Directory, and Microsoft Office Suite.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.
- Strong problem-solving skills and the ability to work independently with minimal supervision.