Job Description
Join New York's premier public service agency as a Weekend Shift Clerk! This vital role supports critical state operations during weekends, ensuring seamless public services for NYC residents. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community while maintaining work-life balance. Ideal candidates thrive in dynamic environments and value public service excellence.
Responsibilities
- Process citizen requests and documents with precision during weekend hours
- Manage electronic records and maintain accurate filing systems
- Provide exceptional customer service via phone, email, and in-person interactions
- Support administrative functions including data entry and report generation
- Coordinate with weekday staff to ensure operational continuity
- Uphold strict confidentiality and compliance with state regulations
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work flexible weekends and holidays as required
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Valid New York State driver's license (if applicable)